The AI operations system for plumbing
The 2am burst pipe is won in the first minute.
Caliber OS runs the whole plumbing operation, on the tools you already use.
Runs on ServiceTitan, Housecall Pro, and the phone you already answer.
Monday Brief · This week
The whole week in five minutes. What happened, what needs you, what to decide.
Illustrative preview. Runs on ServiceTitan and Google Calendar.
“The whole week in five minutes. What happened, what needs you, what to decide.”
One Monday brief · illustrative preview
Where plumbing shops bleed
The homeowner standing in water does not leave a voicemail.
They call the next name on Google. And the phone is only the first leak.
Of calls at the average plumbing shop become booked jobs
Source: ServiceTitan, call-booking study of 3,000+ trade businesses
What five more booking points are worth, per ServiceTitan's own data
Source: ServiceTitan, call-booking study of 3,000+ trade businesses
The repipe estimate nobody chased. Last year's water-heater customer, never contacted. The hydro-jet job that quietly ate its margin.
The whole operation
Answering the call is one of its jobs.
The work of 7 to 10 roles, as one connected system.
Every lead captured
Calls, texts, web. Qualified in seconds, day or night.
Booked to the right tech
License, territory, urgency. Emergencies first.
Quotes from your pricebook
Service call to sewer replacement. Never an invented price.
Estimates chased
The repipe quote followed until the customer decides.
Reviews and win-backs
Asked at the right moment. The unhappy one caught first.
Margin and the Monday brief
By job, by tech, in five minutes.
You likely fund most of this now through separate roles and agencies. Your current cost, not our result.
The math, in the open
Now run it with your numbers.
Recoverable booked revenue
Source: Illustrative calculation from the inputs shown
Illustrative model with the inputs shown — your call volume, miss rate, and pricebook replace them. Talk to the agent and run yours.
When it spikes
Freeze week is a surge, not a scramble.
Gas smell. The assistant says: "If you smell gas, get everyone out of the building now. Once you're outside and away from the home, call 911 or your gas company. Don't use light switches, phones, appliances or flames inside, and don't try to fix anything."
Licensed, permitted, inspected work is the business. The system respects every boundary your license sets.
Approval and control
It never sends a price you did not approve.
Repipes and sewer replacements are five-figure decisions. Control is not optional.
- Every quote grounds in the pricebook you approved.
- It never spends money. A human commits any funds.
- Routine runs on its own. Anything risky waits for your yes.
Approval inbox
Illustrative preview of the owner approval inbox.
Your team
Five coworkers who already know plumbing.
You text them like staff. Your customers just call, text, or chat the shop. Each seat has a page of its own — the work, the handoffs, and the lines that wait for your yes.
How it works
We set it up. You run the business.
Onboarding, done for you
We wire your tools, capture your pricebook, train it on your voice.
Your stack, connected
ServiceTitan or Housecall Pro, your phones, calendar, and books.
It runs. You approve.
Routine runs on its own. Risky waits for your yes.
If it breaks, that is on us
We host it, update it, fix it. You operate it. That is the deal.
Pricing, in the open
Three published tiers. Against the roles and agencies you already fund.
Published rate card, live on the pricing page. Most plumbing operators start at Growth.
No sales call. The standard is the standard.
The honest answers.
Yes, that is the core of it: nights, weekends, and overflow captured, triaged, and booked, emergencies first. The 2am call gets answered in seconds, not found on voicemail at 7.
Only from your pricebook, with your fee policy and discount limits. It never invents a number, from a drain clearing to a repipe.
Yes. They stay your system of record; it connects and runs on top — not your CRM, not your bookkeeper.
Three published tiers: Command, Growth, and Scale. The live rate card is on the pricing page, next to what the replaced roles and agencies already run you a month.
The system is real and we are connecting it into live client stacks now. We publish what it does, not results we have not earned.
The next 2am call gets answered.
See what it costs, and what a missed emergency costs instead.