The AI operations system for HVAC
The first heat wave decides your year.
Caliber OS runs the whole HVAC operation — every surge call captured, every changeout chased.
Runs on ServiceTitan, Housecall Pro, and the phone you already answer.
Monday Brief · This week
The whole week in five minutes. What happened, what needs you, what to decide.
Illustrative preview. Runs on ServiceTitan and Google Calendar.
“The whole week in five minutes. What happened, what needs you, what to decide.”
One Monday brief · illustrative preview
Where HVAC companies bleed
The biggest tickets in the trades die unanswered.
Highest average ticket of the core trades — and the highest missed-call cost.
Of calls at the average HVAC shop become booked jobs
Source: ServiceTitan, call-booking study of 3,000+ trade businesses
The May estimate still sitting cold. The tune-up base that never renews. The no-cool day the board was already oversold.
The whole operation
Built for the whole season, not just the spike.
The work of 7 to 10 roles, as one connected system.
Every surge call captured
Answered in seconds when the board is slammed. Emergencies first.
Booked to the right tech
Licensing, skills, territory. Capacity watched before it oversells.
Repair-or-replace, priced right
Options from your pricebook, never an invented number.
The changeout pipeline, chased
Replacement estimates followed until the customer decides.
The membership base, tended
Renewals chased, shoulder-season tune-ups scheduled, plan revenue visible.
Margin by system, one brief
By job, by tech, by service line. Monday, in five minutes.
You likely fund most of this now through separate roles and agencies. Your current cost, not our result.
The math, in the open
One more changeout a week.
Recovered replacement revenue
Source: Illustrative calculation from the inputs shown
Illustrative model with the inputs shown — your call volume, ticket, and close rate replace them. Talk to the agent and run yours.
When it spikes
The surge is plannable. So is the shoulder season.
Gas smell. The assistant says: "Leave the building immediately. From a safe location, call the gas supplier or 911. Do not use a phone, light switch, appliance, flame, or anything that could create a spark inside. Do not touch, open, reset, inspect, or operate dangerous equipment."
Carbon monoxide alarm or symptoms. The assistant says: "Move everyone to fresh air immediately and call 911 or the local emergency authority from a safe location. Do not re-enter until responders say it is safe. Do not touch, open, reset, inspect, or operate dangerous equipment."
EPA 608, SEER2, permits, and load calcs are the business. The system respects every boundary your license sets.
Approval and control
It never sends a price you did not approve.
A changeout is a five-figure decision. Control is not optional.
- Every quote grounds in the pricebook you approved — repair and replace options alike.
- It never spends money. A human commits any funds.
- Routine runs on its own. Anything risky waits for your yes.
Approval inbox
Illustrative preview of the owner approval inbox.
Your team
Five coworkers who already know hvac.
You text them like staff. Your customers just call, text, or chat the shop. Each seat has a page of its own — the work, the handoffs, and the lines that wait for your yes.
How it works
We set it up. You run the business.
Onboarding, done for you
We wire your tools, capture your pricebook, train it on your voice.
Your stack, connected
ServiceTitan or Housecall Pro, your phones, calendar, and books.
It runs. You approve.
Routine runs on its own. Risky waits for your yes.
If it breaks, that is on us
We host it, update it, fix it. You operate it. That is the deal.
Pricing, in the open
Three published tiers. Against the roles and agencies you already fund.
Published rate card, live on the pricing page. Most HVAC operators start at Growth.
No sales call. The standard is the standard.
The honest answers.
Yes — surge weeks are what it is built for: every call answered while the board is slammed, no-cool emergencies routed first, overflow waitlisted with honest windows.
It flags aging systems, queues the estimate, and chases it until the customer decides. The repair-or-replace options come from your pricebook, and the proposal waits for your approval.
Yes. Renewals get chased, shoulder-season tune-ups get scheduled, and plan revenue shows up on your brief.
Sales and systems training is a committed roadmap module, reserved in Scale and billed only when live and accepted. Today the system reduces the chaos around your techs; the coaching module comes next.
Three published tiers: Command, Growth, and Scale. The live rate card is on the pricing page, next to what the replaced roles and agencies already run you a month.
The system is real and we are connecting it into live client stacks now. We publish what it does, not results we have not earned.
The next surge gets captured.
See what it costs, and what an unanswered heat wave costs instead.